Online Membership | FAQ

Monthly subscription?

When you purchase a monthly subscription ( 8 class or Unlimited), your monthly expiration and subsequent payments will be based on the initial date of purchase. Included in your confirmation email is a link to manage your subscription and also a code and link to redeem your monthly package for individual classes. You also have the option to just enter your email address into the Redeem Package field, which will pull up your alphanumeric code so that you don't need to remember it each time. 

Allowable classes and codes are reset each month with your subsequent subscription renewal. Classes cannot be carried over.

How to register for classes?

You will only be able to book one type of class at a time, even if you have a subscription. This means that if you want to book a Yin | Tuesday with Jolene and also Hatha Yoga | Thursday with Troy you will have to do this separately (book one, then come back and book the other). That said, if you want to book multiple sessions of Hatha Yoga | Thursday with Troy you can use the ‘Recurring’ or ‘Add a time’ options to do this. Book a Class

How to change / cancel a subscription?

You can manage your own subscription using the link provided to you in each email. From here you can view all of your past payments, and update the credit card on file for the next payment. This link also allows you to cancel your subscription which will stop the next payment and not charge you again. If you cancel in the middle of a payment cycle, you will still be able to complete the full month you have paid for.